
Avenue House Dental Practice
44 Southampton Road, Lymington SO41 9GG • 01590 672100 • OPEN 9am-5.30pm Mon-Fri

44 Southampton Road, Lymington SO41 9GG • 01590 672100 • OPEN 9am-5.30pm Mon-Fri
This policy sets out how Avenue House Dental Practice, a company registered in England with number 5938680, whose registered office is at 44 Southampton Road, Lymington, Hampshire, SO41 9GG, uses and protects any information that you provide when you use Avenue House Dental Practice.
Avenue House Dental Practice is registered with the Information Commissioners Office, registration number Z9834079.
Personal Information
In providing you with our services, Avenue house may handle your personal information. Personal information is information about you from which you can be identified, such as your name and contact details. Depending on what services you receive from us, this may include sensitive personal information such as medical information.
By providing your data and/or information, or by using the Avenue House website or other online or digital platforms, you consent to the use of your data and information, as described or referred to in this privacy notice, and the cookie policy. The provisions of Avenue House’s social media terms and conditions may also apply. If we make a change to any of the ways in which we process personal information, we will update this policy.
Confidential and Medical Information
The confidentiality of your personal information is of paramount concern to Avenue house and we comply with UK data protection law and all the applicable medical confidentiality guidelines, issued by professional bodies, such as the General Dental Council and the British Dental Association.
Your confidential medical information will only be disclosed to those involved with your treatment or care, or in accordance with UK law and guidelines from professional bodes, or for the purposes of clinical audit (unless you object). If you receive services from Avenue House and that service transfers to a new provider, we may share your personal and confidential medical information with the new provider.
Securing Information
We are committed to keeping your personal information secure. We have put in place physical, electronic and operational procedures intended to safeguard and secure the information we collect. All Avenue House staff have a legal duty to respect the confidentiality of your information, and access to your confidential information is restricted only to those who have a reasonable need to access it.
When using the Avenue House website, if the URL of a web page starts with HTTPS, or you see a locked/green padlock symbol, your data should be encrypted when it is sent from your computer to our server. However, we cannot ensure the security of your data when it is being transmitted to our website or other digital sites from other pages. All transmission of personal information and other data is done so at your own risk.
Information submitted to Avenue House through a website is normally unprotected until it reaches us. In addition, users are also requested not to send confidential details or credit card numbers, for example, by email.
Information we may hold about you
The information we hold about you may include the following:
When we collect your information
Information about you is collected when:
We may also collect personal information about you from other people when:
Using your information
We use your personal information to provide you with our services, and to improve and extend our services. This may include:
Sharing Information
Avenue House Dental Practice works with other individuals and organisations to provide our services to you, and this may involve them handling your personal information. We do not share your personal information with anyone outside of Avenue House Dental Practice, except:
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
Keeping Information
We will only keep your personal information for as long as is necessary and in accordance with UK Law
Keeping you informed
Avenue House would like to keep you informed of the Practice’s products and services that we consider may be of interest to you (via mail, email, phone or SMS). When we collect your information, we will ask you if you would like us to keep you updated in this way. We may use your personal information to:
If you do not wish to receive marketing information about our products and services, or at any time you change your mind about receiving these messages, please inform the Practice Manager.
Accessing Information
If you have any data protection queries, please contact the Practice Data Protection Officer:
You should also contact the Practice Manager to request a copy of the personal information we hold about you and to ask us to correct or remove (where justified) any inaccurate information. We may charge a small fee for providing you with a copy of your personal information. We may also ask you to provide additional documentation to confirm your identity, or, if you are seeking to access personal information of another individual, proof of their consent or your legal right to receive their personal information.
Updating this Privacy Policy
We regularly review and update this policy.